Privacy policy - Darwin Botanic Gardens app

This privacy policy describes how our mobile Darwin Botanic Gardens app collects, uses, and shares information.

By using our app, you agree to the terms of this privacy policy.

Information we don't collect

We don't require users to sign in or create an account to access our app's content.

We also don't collect any personally identifiable information such as your:

• name
• email address
• phone number.

We don't store your location data.

Information we collect

We collect information such as app:

• launches
• taps
• clicks
• scrolling information
• audio listening data
• information about how the user interacts with the app
• crash data.

We don't collect any other data from you.

We use the data we collect for analytics and for optimising the performance of the app.

The product interaction data that we collect isn't linked to the user’s identity and we don't use this data for tracking purposes. That means we can't link data back to you as an individual user.

Information we share

We don't share any information with:

• advertisers
• analytics providers
• other service providers.

When we make changes

We may update this privacy policy from time to time.

If we make any material changes, we will notify you by posting the new privacy policy on our app.

Your continued use of our app after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified privacy policy.

Contact us

If you have any questions about this privacy policy or our app, email botgardens.darwin@nt.gov.au for more information.

Making a privacy complaint

Complaints about privacy should be directed to the department’s privacy officer to request a resolution.

If unsatisfied with the response by this department, a complaint may be lodged with the Information Commissioner Northern Territory, within 12 months of becoming aware of the privacy matter.

To contact the department with a complaint or privacy question, call the privacy officer on 08 8999 4410 business days, 8am to 4.21pm or write to PO Box 496, Palmerston, NT 0831.